Privacy Policy

We take our customer’s privacy seriously and we will only collect, record, hold, store and use your personal information as outlined below.

Data protection is a matter of trust and reliability as your privacy is very important to us. Thus we will process your name and other necessary information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is vital for us to do so and we will collect information only if it is relevant to our dealings with you. We will keep your information for as long as we are both required to by law and relevant for the purposes for which it was collected.

You can visit our website, www.cartforest.com and explore without the needs to provide your personal details unless you have registered an account (“CARTFOREST account”) with us on our website and have logged on with your user name and password. During your visit to our website, you may remain anonymous and at no time would we be able to identify you.

If you have any comments or suggestions, you are advised to send us any at our address or by contacting our Customer Service.

Collection of Personal Information

CARTFOREST does not sell, or trade customer’s personal information collected online with third parties. For the purposes for which it was collected, your personal information will only be disclosed within our corporate group and to third parties with your authorization and consent.

When you register a CARTFOREST account, the personal information will be collected may included your:

Name
Email Address
Date of Birth

When you are purchasing on the CARTFOREST website, we will collect additional information which are:

Mobile Number
Delivery Address
Credit card details (optional) and payment methodology

The compulsory personal information we collect from you will be used and shared within our corporate group and also with third parties for one or the following purposes:

To allow us to administer your registered account with us
To facilitate your use of the services and/or access to the platform
To process your orders, verify and carry out financial transactions in relation to purchases you make online
To complete the transactions between you and CARTFOREST
To deliver products that you have purchased from our website. For example, we may pass your name and address on to a third party such as our courier service company to make delivery of the product to you
To inform and update you on the delivery of the product and for customer support purposes
To provide you with relative product information such as SKUs
To support our business, financial and risk monitoring, planning and decision making
For other purposes for which customers have authorized us specifically

If you have any comments or suggestions, you are advised to send us any at our address or by contacting our Customer Service.

SECURITY OF YOUR PERSONAL INFORMATION

CARTFOREST ensures that all information collected will be stored safely and secured. We protect your personal information by:

Authorize access to personal information only via passwords;
Preserving technology products to avert unauthorised computer access;
Securely destroying your personal information when it is no longer needed for our record retention purposes.

DISCLOSURE OF PERSONAL INFORMATION

We will only distribute your information within our corporate group and those third parties directly related to. This action will be necessary for the purchase of products, delivery of the same and reason for which you have authorised. In uncustomary circumstances, CARTFOREST may be required to disclose your personal information, for when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or required by the law. CARTFOREST is committed to complying with the Personal Data Protection Act 2010.If you convince that your privacy has been violate by CARTFOREST, please contact our Customer Service and we will resolve the issue.

CHANGES TO THE PRIVACY POLICY

CARTFOREST reserves the authority to make partial and change the Privacy Policy at any time. Any changes to this policy will be published on our website.

UPDATING YOUR PERSONAL INFORMATION

Your personal information can be update anytime by log in to your CARTFOREST account on CARTFOREST website. You are responsible for your action and changes you make for your personal information.

CONTACTING US AND COMPLAINTS

We are welcoming any suggestion and improvement ideas for our website, services and products. If you have any questions and feedbacks regarding your personal information or you are not contented with the way we handle your enquiry, please don’t hesitate to contact our Customer Service.